Customer Services Department


Subscription renewal process

Customer Services is involved in a wide range of activities but our primary responsibility is managing the subscription renewal process for all our services. We ensure the subscription process runs smoothly and that there is no disruption to your service. 

Price Lists
Our price lists run from 1st January to 31st December; all prices quoted exclude VAT at the current rate of 20.0%

Nielsen BookScan Services (price available on application) email:

Update your contact details
It is very important that we have your latest contact information so that we can contact you regarding your service (changes affecting your subscription or technical problems we might encounter from time to time) and by communicating electronically we help the environment. Please send any contact detail changes to:

International Contacts 

Nielsen BookScan Australia

Nielsen Book South Africa
BookData SAPnet is the brand used to promote our services via Publications Network (Pty) Ltd t/a SAPnet