Customer Services Department

 

Subscription renewal process

Customer Services is involved in a wide range of activities but our primary responsibility is managing the subscription renewal process for all our services. We ensure the subscription process runs smoothly and that there is no disruption to your service. 

Nielsen BookScan Invoicing - Matt Ireson, Customer Services Supervisor
Tel: +44 (0)1483 712 325
Email: Matt.Ireson@nielsen.com

Price Lists
Our price lists run from 1st January to 31st December; all prices quoted exclude VAT at the current rate of 20.0%

Nielsen BookScan Services (price available on application) email: sales.bookscan@nielsen.com

Update your contact details
It is very important that we have your latest contact information so that we can contact you regarding your service (changes affecting your subscription or technical problems we might encounter from time to time) and by communicating electronically we help the environment. Please send any contact detail changes to: sales.bookscan@nielsen.com

International Contacts 
Nielsen BookScan US
Email: Jonathan.Stolper@nielsen.com
www.bookscan.com

Nielsen BookScan Australia
Email: info@nielsenbookscan.com.au  
www.nielsenbookscan.com.au 

Nielsen Book South Africa
BookData SAPnet is the brand used to promote our services via Publications Network (Pty) Ltd t/a SAPnet
Email: data@bookdatasapnet.co.za  
www.bookdatasapnet.co.za